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    • May 11, 2016
    • May 12, 2016
    • May 13, 2016
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  • Home
  • About
    • President's Letter
    • Past Conferences
  • Schedule
    • May 11, 2016
    • May 12, 2016
    • May 13, 2016
  • Register & Attend
    • Register
    • Contact Centre Site Tours
    • Speakers
    • Venue & Accommodations
  • Exhibitors & Sponsors
  • Contact Us

Contact Centre Site Tours

Presenting 2 Contact Centre Site Tours
​May 11, 2016

An opportunity you don't want to miss!
Hosted by DHL Express (Canada), and The Shopping Channel. Participate in the guided tours and engaging presentations. Obtain unique insights into business operations, best practices, and an opportunity to discover the 'how' both organizations provide world class customer experience.

Includes transportation, breakfast, lunch and surprises.

Book early as space is limited to 20 seats
Reserve your spot during registration

Site Tour Schedule

Wednesday, May 11, 2016
8:00 AM - 11:30 AM - DHL Express (Canada)
8:00 AM - Meet at Mississauga Convention Centre
8:15 AM - Bus Departs for DHL Express (Canada) Ltd.
8:50 AM - Breakfast and Networking
9:10 AM - Welcome and Introductions
9:20 AM - Presentation by DHL
10:10 AM - Tour
11:30 AM - Bus Departs for The Shopping Channel


11:45 AM - 3:10PM - The Shopping Channel
11:45 AM - Lunch and Networking 
12:15 PM - Welcome and Introductions
12:30 PM - Presentation by The Shopping Channel
1:30 PM - Tour
2:45 PM - Bus Departs and returns to Mississauga Convention Centre
Register Now
Download our Conference Schedule

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DHL Express (Canada) Ltd.

DHL is the leading global brand in the logistics industry. DHL’s family of divisions offer an unrivaled portfolio of logistics services ranging from national and international parcel delivery, international express, road, air and ocean transport to industrial supply chain management. With about 325,000 employees in over 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including e-commerce, technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivaled presence in developing markets, DHL is decisively positioned as “The logistics company for the world”.
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The Shopping Channel

Headquartered in Mississauga, ON, The Shopping Channel is a leading interactive, multi-channel retailer, offering a vast assortment of exclusive products and top brand names to its customers. As one of Canada's most innovative and diversified retailers, The Shopping Channel incorporates entertainment, inspiration, personalities and industry leaders to provide a unique shopping experience, where customers find exceptional selections in Health & Beauty, Jewellery, Home/Lifestyle, Fashion/Accessories, and Electronics. The Shopping Channel is a division of Rogers Broadcasting Limited (a subsidiary of Rogers Media Inc.).
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The Shopping Channel has always provided customers with high-quality, exceptional value, and convenience - and we aim to do the same online.
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