19th Annual Customer Service Conference

The Customer Service Conference brings together customer service professionals from across North America and abroad to discuss current issues and best practices within the Customer Experience industry. This conference is a great opportunity to network with decision makers from across Canada and the US. We have a great lineup of speakers and providers to share their smart practices to enable you to return ready to transform your own service improvement efforts.

2016 Speakers Include:

Dave Pitsch
lululemon athletica

Lyell 
Farquharson​
WestJet Airlines

Anne Day
Company of Women

Charlene Greig
Microsoft Dynamics ​

Dina Sergi
The Shopping Channel

Richard Antosik
Moneris Solutions

Anne Yurkiv
World Vision Canada

Raphael Ly
KPMG

List of Speakers

Are you a member of RIBO or HRPA? Earn continued professional development credits with our RIBO and HRPA accredited courses. Contact us to learn more. ?

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2015 Flashback

Check out what happened and see how the customer service industry unites to learn, network, and have fun!

2015 Conference Highlights

See some of the amazing highlights of the 2015 Conference and get ready for interactive sessions and dynamic speakers.

Register